As things stand, I have been defrauded of €1,000 by LuckyHills and urgently need assistance.
I deposited €1,000 into the platform on October 2nd, 2026. Unlike my other, smaller deposits, this amount was not credited immediately and has instead remained marked as "deposit in process."
Four days later, the status is still unchanged, and the money has not been credited to my LuckyHills account. I have been contacting support for several days, but I keep receiving the same automated response stating that the transaction is still being reviewed and has not yet been processed, or something similar.
I have also contacted my bank, and they assured me that the money was successfully transferred and credited. At this point, I feel that LuckyHills support is not being truthful with me and is continuing to hold onto my money, despite the fact that I have repeatedly requested a refund or cancellation.
Unfortunately, I have still received no resolution.
What exactly can I do now? I urgently need my money back.
Please help!
Best regards,
William
