Ritz slots withdrawal seizure

Stay away from Ritzslots.com they steal your withdrawals. I am trying to escalate the situation

Hey, thanks for warning. What happened to you there?

I was unable to withdraw they made up that I had multiple accounts which I don't, and seized all my money then deleted the evidence

I had my withdrawal taken due to multiple accounts even though I only have 1. No recourse

I see, thank you. It must have been quite surprising news, I wager.

Luckily, you managed to complain, which means my colleagues will be very interested in seeing on what basis this second account was identified.

Do you happen to have friends or family members who play at the same casinos or use the same internet connection? Those are the usuals in these situations; I can imagine this question may also occur in the complaint, so please do not take it as assuming. 🙂

They claimed it was linked to my ip address, which would rule out other names being used, but I don't have any family or friends that use this app

I also submitted a complaint through this website

I tried reaching out to their support team, and emailed myself all of the transcripts and transaction numbers including the withdrawal amount and time stamp, which no longer exists in my account with them, or my funds

Thank you. I imagine this is frustrating. So, now it seems the casino probably detected some matches and very likely considered a closed situation. Can be, of course; on the other hand, I would wait for the complaint to get into phase when the casino is asked to show more than IP matches to the mediator.

Let's say that we need more matches to consider the desiccations fair.

In any case, thank you for your patience; the complaint will require some time to process as well. 🙏