I can not believe Casino Guru is giving this casino a 1.9 as score. It should get 0.0 as it is a scam casino with a fake license trying to trick players to join them while they are unlicensed meaning that players are not protected here
Hello there.
Thank you for your opinion. Do you truly believe that the current rating plus all those warnings are not enough? I suspect you were cheated there, didn't you?
If so, you can submit another complaint, and if we find you were mistreated by the casino its rating could be affected.
Hi Radka,
My case is quite complicated as it has been ongoing with SpiderVegas and that case got rejected as the License Holder dismissed it. Afterwards it turned out that they simply where not their licensor/holding ties with the casino at all.
As the owner of Billionvegas is the same owner as of SpiderVegas I sent my complaint over to them and of course they did not respond on it. So I reached out to the License Holder of them they claimed to be licensed with. During that process the casino removed DiamondMarketing N.V. from its T&C like it was never written in it (instead of releasing an update) and in this process the casino also reached out to me offering me a bonus if I drop my case and said they are not linked to DiamondMarketing N.V.. But when I rejected their offer they slandered me and threatened me with a lawsuit if I did not drop the case. The biggest joke is that they never will sue me as they know that they will get exposed then.
Anyway as we passed a while the License Holder finished its investigation and confirmed my claim even though the casino was denying it about who is the owner of the casino and now I am in my country getting advise from a lawfirm on how to shut them down with all their involved parties and get my money back with a compensation claim.
And while the casino is still operating they are now using the same fraud(actually its called forgery) by setting the Antillephone logo on their website to trick players. You see thats worth a 0.0 as score in my opinion as players should never try to join them.
Of course I can provide you the mails in private to review them as this is something I can not share on the platform here.
Hi Yousst,
I had no idea about this whole affair - thank you for the explanation.
It's obvious that their behavior is far from what we see as fair and honest.
I also think that they do not wish to be exposed so they're just kicking around.
Anyway, we already covered the lack of an official license as well and provide information, that casino operates without an official license, even though the Antillephone logo is placed on the site!
I will notify our head of the data team - Jozef, I'm sure he might get interested in this.
Hello Yousst.
Thank you very much for sharing all your experiences. I have just updated their review with additional info about the fake licence since I have double-checked it, and you are right. Regarding the emails, I would highly appreciate it if you can forward them to my email address, jozef.k@casino.guru.
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
