I want to make a complaint about why is my account restricted and I can't log in

Why is my account restricted permanently

Hello there.

Where exactly is your account restricted? In most cases, the casino should provide an explanation

Are you sure you haven't been told?

Let me know, please.

The site pokiesnet.62

Well, it's not actually the name, I'm afraid. This is just a part of the URL address. It's not helpful at all, sorry.

Could you kindly write the casino's name? Not just the incomplete address - if I may.

What about your issue, did you ask the casino? Is there any progress, please? 🤔

Γεια σας, δυστυχώς, αν πάω στη συγκεκριμένη σελίδα για παράπονα, η σελίδα με στέλνει μπροστά με τις επιλογές απάντησης και μετά με στέλνει πίσω χωρίς να υπάρχει δυνατότητα ολοκλήρωσης της καταγγελίας

Could you please paste a video clip? Or at least a few screenshots. I'll try to figure out the problem. Thank you.

Ευχαριστώ

Αυτή είναι η τελευταία σελίδα που βλέπω και μετά με κάνει να επιστρέψω

Hello, and thank you kindly for your cooperation! May I also see the last page you can access before it gets you back, please? We're trying to localize the concrete step, which is causing the problem. 🙏

Αυτή είναι η τελευταία σελίδα

Oh, thank you. but I need to see the previous page, please. The one that redirects you back to this general page. 🙏

Hi, so this is the page that redirects you to what you already posted as a screenshot before yes ? When you click on one of the options, it takes you to the general page, yes ? 

Το στιγμιότυπο οθόνης που βλέπετε, όπου στη συνέχεια παγώνει και με κάνει να επιστρέψω χωρίς να μπορώ να το δημοσιεύσω

Thank you for your reply. I talked to my colleague and she advised me that sometimes Italy is blocked with us and that a possibility would be to turn on the VPN and try to file a complaint that way. If that doesn't help, I'll try to help you again and solve the problem.

Are you going to try it ? 

Ευχαριστώ ευχαριστώ ευχαριστώ, όπως πάντα είσαι φανταστική ❤️

Μόλις ενεργοποίησα το αγαπημένο μου VPN, το surfshark αλλά τίποτα τη συνηθισμένη σελίδα που με μπλοκάρει στο τέλος