Ξεκλείδωμα λογαριασμού Mafinity

Καλημέρα ο λογαριασμός μου έχει αποκλειστεί πώς μπορώ να τον ξεμπλοκάρω;

Hello, do you mean Mifinity account ? Do you know why it was blocked ? It's probably best to write to support and ask what is the reason and what you have to do to get it changed and unblocked. 

Will you please try and let us know what they tell you ?

Justin (MiFinity)

6 Αυγούστου 2024, 09:25 BST

Αγαπητέ Ermickson Mendes,

Σας ευχαριστούμε για την επαφή σας.

Έχουμε ήδη επαναφέρει τις προσπάθειες κωδικού επαλήθευσης από την πλευρά μας, επομένως θα πρέπει να μπορείτε να ζητήσετε νέο κωδικό για το κινητό σας και να συνδεθείτε με επιτυχία.

Επίσης, επιβεβαιώστε τον αριθμό που έχετε καταχωρίσει στον λογαριασμό σας στο Mifinity.

Εάν χρειάζεστε περαιτέρω βοήθεια, επικοινωνήστε μαζί μας.

Θερμούς χαιρετισμούς,

Τζάστιν

Αυτή ήταν η απάντησή τους

Okay, so I see they reset the code you probably use to log in. You may have entered it incorrectly a couple of times and that's why it happened ? Did it help that they reset it and you can log in now ? If not, then write to them again and tell them that you are still having problems and that nothing has been solved. 

Feel free to write to me again to let me know how it is going and if the issue has been fixed. 

Ναι, αλλά πώς να το κάνω τώρα;

What do you mean now, please, how do you get into the account ? The verification code doesn't work or what is the problem ? Have you written to support again so they can guide you or give you advice ? 

Μου είπαν ότι έστειλαν μια κλήση για να συνδεθώ αλλά δεν έλαβα τίποτα, τώρα ρώτησα ξανά αν είναι δυνατόν να καλέσω τον αριθμό μου που είναι 964 396 301 ή αν είναι δυνατό να δημιουργήσω άλλον λογαριασμό όπου μπορούν να με μεταφέρουν.

I would let your operator know that you are having trouble getting verification codes via SMS. About a year ago, I encountered the same problem. In my case, the sms was blocked by the operator. In any event, be sure to notify the mobile operator and the casino as well. There has to be a cause behind the failure to receive the code. It also might be on the casio's side. Thus, I would try both suggestions.

ΚΑΛΗΜΕΡΑ πώς να το κάνω

I would say that you need to contact them and explain the problem. To the operator, if by any chance they are blocking the number where the verification code is supposed to arrive and to the payment provider, that you still can't get it and maybe there is an alternative to send it somewhere else. 

Give it a try and let us know what you find out.