Roletto Casino wont verify me to withdraw winning

πριν από 2 έτη από kyleuk
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3160 προβολές 10 απαντήσεις |
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πριν από 2 έτη

I deposit with rolletto casino everything good by when it time to with I have to verify.i sent over 50 emails but they won't verify. E

kyleuk
πριν από 2 έτη

Hello, is it this Rolletto Casino, please?

Do you want to say that the casino has not started with verification yet? Or rather that verification was not successful, please?

πριν από 2 έτη

Hi my account is now verified however now they won't release my funds because they say there is a an active bonus on my account. I didn't win my bet off Casino I deposit £20 and won off sports betting but they don't want to pay out they trying all the tricks possible. I even try to meet the requirements for the bonus by wagering £1 on the casino 20 times but they are set on stealing my money.






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kyleuk
πριν από 2 έτη

So they want you to complete the wagering requirement for some active bonus, correct? Have you accepted any bonus? It seems this would need a further check, and I would also advise to contact our Complaint Team and inform them about completed verification: https://casino.guru/rolletto-casino-player-s-struggling-to-complete-the-1


πριν από 2 έτη

They say they will keep all my winnings because of £1 bonus that I didn't even ask for. I must wagered all of the money in my account on Casino I only join the website to do sports betting.

kyleuk
πριν από 2 έτη

I see, please inform the complaint team, they need to know.

kyleuk
πριν από 2 έτη

I feel like if you received the casino bonus, but you don't play casino games, then the casino should be able to cancel the bonus they added to your account.

πριν από 2 έτη

Yeah I couldn't get out of it I end up playing the bonus next is about seeing when and if my withdrawal will be processed. They take 5 days to verify everything

kyleuk
πριν από 2 έτη

OK, then I hope they won't come up with the thing that you breached some rules while playing with the bonus...

kyleuk
πριν από 2 έτη

Hello, the complaint needs your attention, please: https://casino.guru/rolletto-casino-player-s-struggling-to-complete-the-1

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