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I have another open case with them, and nothing has happened for 7 days. I’ll probably have to encourage them with the authorities. Write a reminder to them.
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it took over a week for me 2 get refunds back from them after emailing
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Hello does anybody know these payment processes and their email addresses to get in touch with them to start proceedings?
Ets*ewave
WEBMOSAC
Optimized Widgetworks
Wbmsc
Skinczar / auri digital
Escex
Visionsprero
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I’m not too sure it was just a e00 for me
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Thankyou
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It's escalated never seen that before ever do you know what that means ?
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Was yours escalated Kelly your ticket ?
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It's been 12 days for me , but 6 days tomorrow since it said escalated, but only 3 buisness days dont think my refund is coming
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Another one ?? Have you gambled again or something am confused
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No, these are old transactions I want to recover. I'm not gambling, I'm just recovering everything step by step.
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I also have visionspero. I sent a police report to Slovakia. They don't have a website or any contact information.
Wbmsc = webmosac
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Did you manage to find any emails for the ones I mentioned at all I hope the police take it seriously
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I’m not sure I just created the ticket and than 3 days later I received an email to say they were investigating and asked for card details and than 2 weeks later they sent me an email to say that the merchant had refunded the transactions
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The chargeback deadline has passed for me, so I have to recover the money in a different way than through the bank.
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My 2 weeks would be this Thursday fingers crossed 🤞 they replied to me on the 2nd for details etc
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Do you have their email at all?
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No sorry chloe I raised chargebacks and was successful, sorry I couldn't help
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