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Ombudsman, other alternative is small claims court (if it's under £10,000)
However if it's over £10,000 you can do in batches if different rejections for raising chargebacks.
Not heard final outcome yet, they’ve closed my account and taking days to respond to my email asking for an update.
Got to love MyStake - that's 3 emails in 2 days from Compliance Agent Catherine! 2 of them say exactly the same thing and point to their "refund policy" and their terms and conditions. They are utterly delusional - do not care about threats from Mastercard and Europol and claim that it's not their problem and that of their "third party merchants".
What's happened to that Jim? He has been permanently banned on here twice now. Strange
Through the bank (revolut)
61 went to chargeback
6 have now been refunded
59 to go
89 that were rejected to take to Ombudsman
I won't stop until I've every £1 back, and these scum bags lose Visa and Mastercard as payments for their shitty scam sites.
Ho Ho Ho
What evidence or arguments did you present to the FOS to prove that Revolut failed in its duty of care regarding the transfers to Falcora Finance?
Ok im not sure he never did anything wrong I never knew he was gone !
Clicked on his profile says permanently banned. Wondered why he went quiet.
I initially had a claims management company involved so thought they would be more helpful and assist in constructing this so maybe I didn’t do enough, I’m not sure.
I sent the FOS other countries Government warnings about Santeda Group casinos, chat logs where the casino was initially denying affiliation with Falcora Finance and how this pointed to something more sinister going on as well as them being unlicensed. I provided several chat logs between myself and Revolut where they said they would recover my funds then later backtracked and refused to confirm progress of funds recovery, where I asked them for help blocking these payments repeatedly as I have a gambling addiction and lost so much money. Also, links to Falcora Finance’s Terms which state gambling is forbidden despite them being a well-known intermediary payment provider for these unlicensed casinos. I explained Revolut never checked in with me about these payments despite being aware of my gambling addiction and vulnerability and allowed me to lose 20k in one night.
I’m guessing maybe I didn’t structure my argument as well as I could have but still shocked at the outcome as the investigators referred to the payments on night I lost 20k as ‘small payments’ that wouldn’t warrant attention from Revolut. I sent links and screenshots to back up everything I said too.
Ok im not sure he either done something or asked to leave it i would say mate
It's always going to be tough against the bank given the nature of payments. App fraud scheme is only way but soon as gambling is mentioned it becomes extremely limited to get a positive result. I wouldn't give up tho
Would you be interested in emailing me? There are now 7 people, genuine people who are sharing help and information and we are determined to challenge this complete scam, get our funds back and force change.
It's always going to be tough against the bank given the nature of payments. App fraud scheme is only way but soon as gambling is mentioned it becomes extremely limited to get a positive result. I wouldn't give up tho
No it has to be
goods/services not received or they throw it out.
The legal argument which is correct is, no goods services have been received from these merchants,
Go down the fraud route they just shut you straight down, and say sorry but you confirmed the payments there is nothing we can do.
As for gambling, this isn’t gambling. Gambling is a game of chance where you can also win and withdraw your funds.
This is not gambling, it’s pure scam and set up to rinse everyone that uses them.
Not sure you quite understand. Falcora finance is faster payments. App fraud is the only way if going through the bank.
Apologies I thought you were talking about visa/mastercards
I get you now
Goods not received is easy to chargeback when using visa mastercard. It's the bank transfers that need attention.
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.
