πριν από 8 μήνες
100% mate
πριν από 8 μήνες
Who are you trying to convince – me or yourself? Quickly delete delete delete!
πριν από 8 μήνες
its TSB bank, they’ve already done multiple chargebacks without dispute only for smaller amounts with different merchants. ZYPH I’ve got a couple of grand to try get back.
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What tends to work goods not received is copying what evidence Mastercard require then emailing the bank clearly stating that they cannot deny chargeback etc according to FOS. If you are struggling let me know I will bang what I sent to Chase and it sent immediately
πριν από 8 μήνες
I have read this incorrect ZPDG is digital goods so digital art/vouchers etc
ZYPH is schools education - purchase codes to download trading courses etc
πριν από 8 μήνες
I have already sent to my bank it’s digital goods so what should I say to them now that I’ve sent the incorrect thing again haha
πριν από 8 μήνες
Haha no just leave it, if challenged it is digital goods ain’t it, says on my barclaycard statement school/online education the wording is somewhat irrelevant isn’t it, if they come back you can say it’s a digital online course
πριν από 8 μήνες
Η Revolut μου αρνήθηκε 2 επιστροφές χρεώσεων με δύο εμπόρους που πουλάνε skins, έστειλα την επίσημη καταγγελία και σήμερα μου απάντησαν ότι η άρνησή τους είναι σύμφωνη με τους νόμους της Mastercard και ότι μπορώ να επικοινωνήσω με την FOS. Με κάνει να γελάω επειδή οι δύο έμποροι, η goldveils και η g2g global transact αναφέρονται συχνά εδώ και πολλοί έχουν εγείρει ζητήματα χωρίς προβλήματα. Σίγουρα θα επικοινωνήσω με την FOS.
Αυτόματη μετάφραση:
πριν από 8 μήνες
Ήσασταν πολύ εξυπηρετικοί, μπορείτε να μου πείτε τι βάλατε ως αγαθό ή υπηρεσία που δεν λάβατε; Σκεφτόμουν κωδικούς κουπονιών, η διατύπωση φέρνει περιποίηση σώματος, οπότε αν μπορείτε να με συμβουλεύσετε τι να βάλω θα σας ήμουν ευγνώμων.
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πριν από 8 μήνες
Here is what I sent to Chase ignore the merchants can’t be bothered to remove them. They were refusing but then did it straight after this.
All these were added to chat but for ease listing again:
Mastercard would expect attempts from me to resolve with merchant and the description of goods, please note the fact the money left my account is enough for Mastercard that a transaction was placed.
Epine marketsphere - software/codes for software, terms already sent. See email on the terms bounces back. Multiple attempts to resolve with them and Yobe investments, these companies are linked as when I placed the second order on Epine these came up on transactions. Again multiple emails and showing what was purchased. Nothing received.
Cryptoplaza - voucher codes for digital art, terms and conditions sent that say contact for refund but nothing was ever received, products now different/removed from both websites they use. Email address on website bounces back.
Trndbm - multiple sites linked to these, email codes for Spa/body care items, nothing received. Chased via email and phone number, phone said nothing to do with them, terms state contact and refund but again no response.
Other notes - Screens crashing over the last few months card issue or phone connection issue showed the screen on a few. Fact remains nothing received and falls right under Mastercard terms, FOS even state that if the chargeback would be have a good chance of succeeding they should be raised or bank will be liable for the costs in this instance more than £950, would have thought bank with my evidence and the fact terms hit you would actually assist. Also noting the merchant is likely to respond if the goods were sent and received (they were not) but currently the only one at a loss is me.
Other issues - constant cutting off from live chat, ignoring of hardship this money needs to come back to me.
Numerous FOS guidance on cases that banks would be expected to raise without delay if scheme rules are satisfied they are on mine, it has a chance of succeeding and as FOS state merchant can either accept or challenge. FOS also state not up to the bank to decide on the outcome as it can go as far as required via arbitration.
So you can see my concerns that you are not processing in a timely manner.
Putting it right - Disputes raised without delay considering the above and all other information, temporary refund due to the delays, compensation of £100 for financial and material inconvenience.
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I have responded but it’s been flagged for review.
πριν από 8 μήνες
Well, despite all the wonderful assistance on this forum, I think I'm probably going to give up trying...
Monzo Bank are just impossible to deal with and they just refuse to help. I have opened two separate complaints with the FOS about them but it's not going to make any difference. For what it's worth, I wrote a long, negative, 1-star review on TP about Monzo, and I am one of the few not to have received a reply from them on TP itself. They had no defense and it's probably why they didn't try.
Anyway, try to be nice to each other (some of you) but mostly, good luck to everyone who continue on their quest. I genuinely hope you all succeed.
I'll keep watching but I've lost the will in trying to claim my £4k back...
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πριν από 8 μήνες
You gone goods not received or gambling? Give me a message I think I can potentially help on the complaint, I have lots saved for VISA and Mastercard that seems to have worked for others
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I would put directly in here but some stuff is word document and screenshots so would just be huge amount. Anything I can send directly to anyone I will it’s just information obtained over a period of time
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Ευχαριστώ Jimb, πώς μπορώ να επικοινωνήσω μαζί σου; Έχω επίσης κάποια εμπειρία που έχω αποκτήσει όλα αυτά τα χρόνια και θα χαρώ να μοιραστώ μαζί σου οτιδήποτε, αν μπορώ.
Η απάντησή σας που βρίσκεται υπό αξιολόγηση δεν έχει δημοσιευτεί ακόμα, θα περιμένω. Υπάρχουν νέα από το sc wardex;
Παιδιά, μην σταματάτε ποτέ να το λέτε, για τους αρχάριους: ο δρόμος των αγαθών ή των υπηρεσιών που δεν λαμβάνονται είναι ευκολότερος από τον δρόμο του τζόγου.
Αυτόματη μετάφραση:
πριν από 8 μήνες
I have not got them. I listed my Chase complaint email address on request have deleted if you missed just request again
I can email you the VISA chargeback
Wording for a Mastercard gambling complaint
Mastercard goods not received conplaint
VISA goods not received wording
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πριν από 8 μήνες
Mine are all in progress now may have one minor complaint to Barclays to get some raised but they will do.
I am happy to assist anyone but I must stress the main parts are suitable for all but don’t blindly copy as some are specific to me around circumstances, previous complaints etc.
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daradda
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πριν από 8 μήνες
Got it mate
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daradda
πριν από 8 μήνες
Sent - I am more than happy to share with others, if it helps only one person I would be happy
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