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Αρχική σελίδαΦόρουμΓενική συζήτηση για τα τυχερά παιχνίδιαQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 652)

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πριν από 2 έτη
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Anonymized847
πριν από 9 μήνες

I thought a template would be easier so you can just change merchant name and add all the transactions. I am sure all the wording would be the same anyway.

I guess AI would generate something good, so thanks for that idea.

Έγινε επεξεργασία
Someone.Else
πριν από 9 μήνες

Chat GPT, it's great. Tell it what the issue is also merchant name etc it will write a good email, I've used it for all my complaints and formal complaints to banks and curacao gaming board, FCO etc

πριν από 9 μήνες

Awsome. I've never really used A.I apart from ask it if Skynet could happen anytime soon.

fdrain διέγραψε τη δημοσίευση
fdrain
πριν από 9 μήνες

Good to know. Is that screen shot from a communication with your bank?

πριν από 9 μήνες

Hi,

can anyone confirm the contact details for onlined*dg. I think I may have found it but can’t find the contact details.


it’s processed through Corzapay which apparently are linked through Corvuspay.


i emailed them 2 weeks ago and no response.

wafflezoo διέγραψε τη δημοσίευση
Waldo1984 διέγραψε τη δημοσίευση
fdrain
πριν από 9 μήνες

I just got the following response from Valueville:


Thank you for your email.


Please note that if you see "ValueVille," or a similar name on your account statement, don't worry, your money is safely deposited at your merchant of choice. ValueVille works with a variety of e-merchant resellers to securely process payments. As a partner to various e-merchant resellers who process payments, we are not the originator of these transactions. For further details or assistance regarding the specific transaction, we kindly suggest contacting the relevant merchant/point of sales directly.


Kind regards,

Tyler


ValueVille Support

[email protected]

πριν από 9 μήνες
Waldo1984 διέγραψε τη δημοσίευση
πριν από 9 μήνες

I have a charge with them too

πριν από 9 μήνες

I'd say quit gambling fella and stop free rolling.. you been on here 9 months looking for information to chargeback. No good

πριν από 9 μήνες

You say this Paul, but I have transactions from over 18 months ago to some of these casinos and they are the same variations as some I had previously won chargebacks with, Online DG* or whatever it is, is on my statements from almost 15 months ago in complete different forms. Some people are free rolling, that is clear. But not everyone is, not everyone is lucky enough to not relapse. I've had my big relapse again since receiving money from the banks, and I regret it and I've sorted myself out, I have reimbursed some losses, but I am stuck with some, that's what gamblers do unfortunately when they receive money. I am grateful you helped me with E0000480, everyone here is grateful for the help you put in as well but don't be pointing fingers. It's not our place to do so! We should all be here to help one another, and this person has contributed largely also in the forum in the last year! 🙂

πριν από 9 μήνες

Hi,

can anyone confirm the contact details for onlined*dg. I think I may have found it but can’t find the contact details.


it’s processed through Corzapay which apparently are linked through Corvuspay.


i emailed them 2 weeks ago and no response.

πριν από 9 μήνες

Unfortunately it's one I've struggled with and I believe it is in India. Someone here has said they have found it but won't jeopardise their own chargeback/refund which is understandable. Sometimes it's best to be patient and wait for the details to come out 🙂

πριν από 9 μήνες

I thought a template would be easier so you can just change merchant name and add all the transactions. I am sure all the wording would be the same anyway.

I guess AI would generate something good, so thanks for that idea.

πριν από 9 μήνες

They get wise to templates and can come up with some loophole to avoid dealing with them. AI should give you an authentic response.

πριν από 9 μήνες

I just got the following response from Valueville:


Thank you for your email.


Please note that if you see "ValueVille," or a similar name on your account statement, don't worry, your money is safely deposited at your merchant of choice. ValueVille works with a variety of e-merchant resellers to securely process payments. As a partner to various e-merchant resellers who process payments, we are not the originator of these transactions. For further details or assistance regarding the specific transaction, we kindly suggest contacting the relevant merchant/point of sales directly.


Kind regards,

Tyler


ValueVille Support

[email protected]

πριν από 9 μήνες

Ah yes the third party in the chain. Kinguin and others have tried to use this excuse which would be perfectly fine if the purchases were retail goods or similar. The problem is that it is a regulated and highly restricted product - Gambling where rules exist on the card networks to prevent money laundering and fraud.

Anonymized847
πριν από 9 μήνες

I guess the only way forward is a dispute then?

πριν από 9 μήνες

I've a casino using their name for transactions at the start of last year. Around August time the name of the merchant changed to MTech(also based in Cyprus) and then the merchant reverted back to 20bet at the end of the year. Couple of points...

1. Transactions should represent the actual name of the company you are purchasing from so the use of MTech as the merchant is misrepresentation....why would a casino change merchant name midyear?

2. When I tried to do a few withdrawals back to my MasterCard these were rejected by my bank and I was then advised to do a bank transfer. Is this another red flag?


Thanks in advance.



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Dt100
πριν από 9 μήνες

Any chance you could share details of E0000480? I would be eternally grateful

wafflezoo διέγραψε τη δημοσίευση
πριν από 9 μήνες
wafflezoo διέγραψε τη δημοσίευση
πριν από 9 μήνες

Think your very wrong there pal! Massively wrong in fact. My primary aim is to shutdown merchant networks and I'll continue to get them shutdown.

wafflezoo διέγραψε τη δημοσίευση
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