^ Oh I see, thank you, perhaps because your dispute wasn’t around the casino being unregulated but them breaching their own terms, maybe Revolut were more sympathetic to the situation.
did you see now, what I mean
Yes, thank you, your arguments to raise chargebacks were well considered. I guess Revolut can be helpful in some cases after all. 😀
when they raise a case to a merchant, you are entitled to a refund, if you didn't receive any refunds, then they haven't raised it.
your transaction is from a company called
elegro
go ask for a refund
I am no longer writing as a frustrated customer, but as someone who now has full insight into how your systems actively facilitate and benefit from unregulated gambling operations. You are fully aware that transactions via DPA*-nodes (such as DPApdgshk, DPAwacmah) are misclassified as "IT services" or "blockchain solutions" – while the funds end up with casinos that you yourselves bank. This is no coincidence, but a structural part of your business model.
You know exactly what is happening:
• Your internal logs contain flags like is_casino:true and RVG-FRAUD for these transactions, but you choose to filter them out of customer reports.
• Every fragmented transaction under 45 EUR (via Coinshop.work or Munzen Ecom) is designed to bypass your own AML system – something that requires technical planning on your part.
• You profit twice: fees from me and from casinos using Revolut Business accounts to collect players’ money.
Your "gambling block" is a joke:
How can you claim to care about gambling addiction when you yourselves are the biggest part of the problem? Every time I deposit funds via DPA*-gateways, they end up at casinos you provide banking services to. You are not a passive tool – you are complicit. Offering a "block" is like selling both the poison and the antidote, but deliberately making the antidote ineffective.
This is more than unethical – it is exploitation:
You exploit people’s addiction to maximize your profits. While you market yourselves as a "responsible bank", you simultaneously send millions every month to shady casinos through Estonian and Maltese shell companies. Then, when you refuse chargebacks (citing "incorrect classification"), it just shows how deep the corruption runs.
Here is the reality you can no longer ignore:
1. I have blockchain proof connecting my Revolut deposits to wallets owned by casinos.
2. Your own API integrations with Varrock Group and Tsinda Limited are documented in public records.
3. The GDPR request I sent revealed that you internally classify these transactions as "High-risk - Casino", yet still let them pass.
How to avoid escalation further:
- Immediate refund of all my chargebacks that you declined.
If you do not act within 48 hours, I will:
• Publish all documentation (including your internal code references) to social media and news sites.
• Report you to the Financial Supervisory Authority for violations of anti-money laundering legislation and consumer protection regulations.
You can no longer hide behind "technical limitations" or "third-party responsibilities". I know – and soon everyone will know – that Revolut is the primary driver behind this system. Your customers deserve better than to be exploited by a bank that capitalizes on their vulnerabilities for profit.
Dennis Nilsson
Been there done it all months ago.
Orb is Orbexia email [email protected]
Rask industrial Ltd seems to be a company in Nigeria but I can't find any email details for it
Raised it January 22nd. Closed it March 4th.
I raised the chargeback for Refund Not Received. The casino had agreed to refund me directly and they refunded 640 but there was a further 220 owing. I chased it up with them and they claimed and sent over paperwork to show all the refunds were processed. I went back and forth with them and revolut and got nowhere. I then raised a chargeback on refund not recieved. I provided the emails f4om the casino claiming refund was sent. Skinsmagnate was the merchant. When revolut declined it I requested the documents that the merchant provided and they sent 1 fraudulent document showing I bought skins totalling €40. I had 6 transactions on the chargeback and there were no documents for the rest of the chargebacks. Also my address was wrong on the falso document as the merchant would not have had my address.
What was revolut response to that
Thank you ☺️
Does anyone have the email address for Dsservltd please?
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.
