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Αρχική σελίδαΦόρουμΓενική συζήτηση για τα τυχερά παιχνίδιαQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 503)

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πριν από 2 έτη
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Προσθήκη ανάρτησης
Anonymized954
πριν από 10 μήνες

Ok thanks will give it a go

bx4chgnb5y
πριν από 10 μήνες

Thanks for this I’ll try look into apperator

πριν από 10 μήνες

Sorry only me again, has anyone had refunds or communication back from HRTX or cloud smart hosty Ltd??

pyne88
πριν από 10 μήνες

I had cloud smart hosts refunds

Materialgirl84
πριν από 10 μήνες

How long do WBMSC take to respond to the emails?

Materialgirl84
πριν από 10 μήνες

Did they respond to you at all? I had one email last week but haven’t heard back from them

Materialgirl84
πριν από 10 μήνες

thank you for replying. How long did they take to refund. What email did you contact so I know I have contacted the correct person?? Thank you in advance ☺️

Vkieranc
πριν από 10 μήνες

Very quick but said they couldn’t find my transactions , then refunded the next day after I sent statements highlighted

Kelly1234
πριν από 10 μήνες

Which company ?

Materialgirl84
πριν από 10 μήνες

They haven’t responded to me, can u confirm their email please

πριν από 10 μήνες

Can’t find apperator help anywhere Or app easycours …


how about adpoint business solutions


anyone?

πριν από 10 μήνες

And Digi Health

Materialgirl84
πριν από 10 μήνες

Sorry, cloud smart one

Kelly1234
πριν από 10 μήνες

They just refunded without replying

πριν από 10 μήνες

I have done a little bit of digging regarding casino "iwildcasino"


They use processingpsp.co (zinzipay.com) as the processor and their payment descriptor seems to be "TERRVERS" "PRDCTLUX" "WEBMOSAC", maybe others as well. Looking up zinzipay only leads to their telegram bot. I mean I'll try messaging them on there but chances are they will ignore me 😀


Looking into those three descriptors, no email can be found other than the ones here in this forum, and they do not respond to emails, or at least haven't responded to mine.


The emails I tried were [email protected] regarding WEBMOSAC and [email protected]

regarding PRDCTLUX, none can be found regarding TERRVERS. Though all this info I gathered right here in this thread as searching the internet lead me nowhere.


I have already submitted a chargeback via bank but wondering maybe someone has had any luck with this processor and has emailed them directly, or has gotten their money back?

πριν από 10 μήνες

which casino was Naudapay???

πριν από 10 μήνες

Someone who can help?


UAB (zen.com) send me this: We understand, that this situation may be frustrating, but we’d like to clarify that we have fulfilled our obligations in accordance with the PSD2 and the Law on Payments of Lithuania. Unfortunately, we are unable to assist further in this matter.

We kindly advise you to contact the financial institution/bank you used to initiate the payment, as they would be best positioned to assist you. Since the transaction crossed ZEN only as the website payment gateway, your financial institution should be able to provide further guidance.

Anonymized960 διέγραψε τη δημοσίευση
Anonymized960 διέγραψε τη δημοσίευση
πριν από 10 μήνες

I’m going down the chargeback route, although I have like over 100 transactions (all for between £10-£30) with multiple merchants. What’s the best way to go about this?

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