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Αρχική σελίδαΦόρουμΓενική συζήτηση για τα τυχερά παιχνίδιαQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 453)

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A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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πριν από 11 μήνες

I need some advice please. Has anybody had any payments go through Zen.com It was used for a payment gateway for a few of my transactions. On my statement the merchants are Brivory and ATHL. Although on my emails the zen payments have gone through as Zalvorna or Noltiro. Obviously Revoult are having none of it and just keep saying that because the payments went through at 3DS i authorised it, so nothing they can do. What else can i do about this?

xbigguyxxx
πριν από 11 μήνες

Hi Paul, any updates on your case with skinsmagnate?

Lakita1994
πριν από 11 μήνες

Hi there no nothing so far it has only been a week though it can take months

xbigguyxxx
πριν από 11 μήνες

Paul can you please help me with a template to send to merchant / casino to try and help with a refund or link me to a page where there is one already please ? My pre arbitration has just been cancelled so gunna try again

babsbh
πριν από 11 μήνες

Ναί.

Μου το επέστρεψαν μια φορά για αντιστροφή χρέωσης. Νομίζω ότι θα έχετε επιτυχία. Κατά τα άλλα, κάτι βρήκα στο buton.com.


Αυτόματη μετάφραση:
barborasp
πριν από 11 μήνες

I wasn’t successful with my bank 🙁 buton contested it and my bank sided with them 🙁 if you have any information on buton can you let me know please 🙏

xbigguyxxx διέγραψε τη δημοσίευση
xbigguyxxx
πριν από 11 μήνες

Thanks Paul - I raised chargebacks - they initially were approved then the merchant contested and money was taken back from me - so I sent it to pre arb and my bank just told me today it wasn’t successful - they have contested again and my bank have agreed with them ! Wahhhh - think I’m giving up with it all to be fair - don’t think FOS will help and it’s sooo time consuming 🙈

babsbh
πριν από 11 μήνες

Ok that sounds odd usually they come back then if you want to object you send it then visa or mastercard decides not your bank


Pre-arbitration is a step in the process of resolving a disputed charge before arbitration. It's a chance for the cardholder and merchant to resolve the dispute without involving the card network. 

Έγινε επεξεργασία
πριν από 11 μήνες

For my Revolut case the claims management company I’m using who are fraud specialists said they have lodged my case now with the FOS but apparently there is a 6-month wait to be assigned an investigator let alone commence investigating my complaint.


Also, with Revolut there was a case I was reading about where someone was vulnerable, lost 84k to these unlicensed websites, they were requesting a refund and received only £300 compensation so things aren’t looking good.


I’m only resorting to FOS as Revolut are useless and my transactions, well the vast majority, were Open Banking transfers so can’t chargeback. I would still encourage anyone in a similar situation to pursue as far as you can but just be realistic about the FOS outcome. I’ve only seen one case where the Investigator was very sympathetic and awarded a large sum equalling 50% of the individual’s deposits.

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xbigguyxxx
πριν από 11 μήνες

ok so if the merchant has contested pre arb now again and my bank are saying they cant return my funds - whats next step?

babsbh
πριν από 11 μήνες

If Mastercard or Visa decided in favour of the merchant that is it , the refund is only a temp one if you go to the fos they will only overturn it if the bank did something wrong

πριν από 11 μήνες

Όταν πραγματοποιείτε τραπεζικές μεταφορές χρησιμοποιώντας την ανοιχτή τραπεζική διαδικασία, μερικές φορές βοηθάει να γράφετε στον πάροχο ο οποίος στη συνέχεια μεσολαβεί μεταξύ όλων. Αν δεν βοηθήσει τίποτα, τα χρήματα έχουν φύγει.

Η τραπεζική μεταφορά είναι σχεδόν το πιο ασφαλές πράγμα που υπάρχει και είναι θετικό που δεν μπορούν να ακυρωθούν, διαφορετικά το σύστημα θα κατέρρεε και θα έπρεπε να πληρώσετε και να κάνετε μια αντιστροφή χρέωσης κατά βούληση.

Αυτόματη μετάφραση:
πριν από 11 μήνες

For my Revolut case the claims management company I’m using who are fraud specialists said they have lodged my case now with the FOS but apparently there is a 6-month wait to be assigned an investigator let alone commence investigating my complaint.


Also, with Revolut there was a case I was reading about where someone was vulnerable, lost 84k to these unlicensed websites, they were requesting a refund and received only £300 compensation so things aren’t looking good.


I’m only resorting to FOS as Revolut are useless and my transactions, well the vast majority, were Open Banking transfers so can’t chargeback. I would still encourage anyone in a similar situation to pursue as far as you can but just be realistic about the FOS outcome. I’ve only seen one case where the Investigator was very sympathetic and awarded a large sum equalling 50% of the individual’s deposits.

πριν από 11 μήνες

If it was me.......

You need to start building a case against revolut. Gather as much information you can that the casino(s) in question are a scam. Reviews on this website, the fact they're unlicensed etc. All the emails you've sent the merchants and casinos. Any articles you can find about transaction laundering.

If you've made bank transfers then there is, an admittedly incredibly slim, chance you can come at this from the angle of it being a push payment scam.

You were targetted as a vulnerable person (gambling addict) by a fraudulent unlincensed casino who coerced you to make payments by transfer instead of card. (you'll need evidence)

If the payment provider who the payments went through is in the UK and FCA regulated, then you need to highlight that as well.


Might work......

πριν από 11 μήνες

I wasn’t successful with my bank 🙁 buton contested it and my bank sided with them 🙁 if you have any information on buton can you let me know please 🙏

πριν από 11 μήνες

What evidence they come up with to prove the transaction was valid. Did the bank send it to you?

xbigguyxxx
πριν από 11 μήνες

ye so they’ve already declined pre arb - I don’t think there any thing else I can do now is there ?

Badger23
πριν από 11 μήνες

I’m not too sure they wouldn’t tell me over the phone I’m waiting for the letter to be sent to let me know 🤷‍♀️ they said it could be a week though

babsbh
πριν από 11 μήνες

Pre-arb is before it goes to arbitration if you sent your response and it was voted in the merchants favour after arbitration that is it really nothing can be done sadly

πριν από 11 μήνες

Has any one got a email for Cloudy Smart Hosty Ltd pleasw

xbigguyxxx
πριν από 11 μήνες

Yea that what’s I thought - do ya think there’s any point going to the FOS ?

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