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Αρχική σελίδαΦόρουμΓενική συζήτηση για τα τυχερά παιχνίδιαQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 404)

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A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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πριν από 10 μήνες

I’ve written to the following:


Falcora

Wintermads

Destream

Altpay

Quickbit/Goriwire


Has anyone had any success with any of these? I mean, the amount of deposits to those companies alone is over £70k but I’m willing to agree a settlement if the opportunity arises.


I’ve also emailed IGA for Santeda’s contact details as Velobet won’t respond to my emails for a statement of all deposits made.

πριν από 10 μήνες

Γεια σας, θα ήθελα μια γνώμη από την ομάδα.


Είμαι κάτοικος Πορτογαλίας, έζησα για μερικά χρόνια στη Γαλλία όπου η πλατφόρμα όπου έπαιζα ήταν παράνομη και μάλιστα μπλοκαρισμένη (με τους δικούς της όρους λέει ότι η Γαλλία είναι μια χώρα όπου δεν είναι δυνατό να έχεις λογαριασμό σε αυτήν καζίνο).


Δεν χρησιμοποίησα ποτέ vpn, έπαιξα μέσω της εφαρμογής του καζίνο


Μπορώ να ζητήσω επιστροφή των καταθέσεων που έγιναν κατά τη διάρκεια αυτών των 3 ετών;


Αυτόματη μετάφραση:
cgouveia
πριν από 10 μήνες

Hello,

1) It all depends on how your deposits were processed by the bank (transaction names).

2) If you are requesting a refund through the bank, the maximum period for a chargeback is 540 days, roughly 1.5 years ago.

Ariana26
πριν από 10 μήνες

Σας ευχαριστώ Ariana26,


Έκανα τις καταθέσεις χρησιμοποιώντας skril

Αυτόματη μετάφραση:
AmyGee07
πριν από 10 μήνες

Send me your email and I will give you some advice on the above mentioned matter, don't want to put too much on here but happy to share my experience.

Meeegzzzz33
πριν από 10 μήνες

Hey there! If you send me your email, I’d love to share some friendly advice on the topic, i don’t want to overwhelm you with too much information here, but I’m happy to share my experiences!

Clintgl
πριν από 10 μήνες

Thank you - [email protected]

AmyGee07
πριν από 10 μήνες

Could you please let me know what information you find on Santeda? I can't seem to pinpoint any concrete information, they appear to be a shell company from what i can tell without any actual offices.

Gojira7346
πριν από 10 μήνες

I will do, if I can get anywhere. I’ve emailed Velobet directly and then IGA re Santeda and I’ll see what response I get. I was banned today (I assume this is because of my request to Falcora) but nothing has come through yet. I know there is a user in this group called Sutton who has had success and ended up with a settlement and NDA.


Will keep you all updated!

makelios6 διέγραψε τη δημοσίευση
AmyGee07
πριν από 10 μήνες

Thank you. IGA? I'm struggling with Santeda/Goldenbet myself,they locked my account and stopped replying completely now.

Gojira7346
πριν από 10 μήνες

Page 122 of this thread, post right at the bottom by Sutton. You may need to go back a few posts but that’s how he managed to get a refund.

AmyGee07
πριν από 10 μήνες

Thank you, just fired them an email myself, will also keep you posted!

πριν από 10 μήνες

If you find yourself having any issues with Curaçao gaming companies or falcora finance listed on your bank statement, and you’re in the UK, it might be a good idea to reach out to your bank. You can ask them about Nucleus365 and their role in providing services to falcora finance, which is based in Canada. I've learned that Nucleus365 is actually a UK-based payment provider registered with the FCA, I would definitely reach out to them and let them know they have been involved in a illegal banking transactions and also get in touch with the FCA and file a complaint.


Ps. Make sure you get confirmation from your bank first before reaching out to Nucleus365.


Good luck.

πριν από 10 μήνες

^I’ve seen Nucleus365 mentioned a few times, how did you establish they were linked to Falcora? Are you 100% sure?

Gamblur
πριν από 10 μήνες

They are. Again, one of the accounts I paid into for Falcora, I did a check on the account and sort code and it’s linked to Clear Bank/Nucleus365.

AmyGee07
πριν από 10 μήνες

Oh I see, thank you. I knew about Clear Bank but not Nucleus365. Good to know.

Gamblur
πριν από 10 μήνες

I’m not sure on legalities but their website does have this on it.. file

πριν από 10 μήνες

^ Isn’t it nice of all these UK-based banks and other payment providers to help overseas companies rip off UK residents? So thoughtful and patriotic of them…

AmyGee07
πριν από 10 μήνες

That’s interesting but it was for £500, that would be about 1% of my deposits.

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