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Has anyone gone directly to the casino or just via the payment merchant or your bank?
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Applesandpears93
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I think we all have approached casino first with our grievance Miscoding unlicensed ect ect requested full refund .It would do you well to read all their terms and conditions ,check their licences governing bodies Costa rica licences are basically null and void New licencing laws took effect last year so any site displaying jazz licences are trading illegally with expired licences .I would also read the new gambiling licence laws for Malta, Caracaco as there are rules now casinos must adhere to . But even then Caracaco is still dodgy all back handing and corruption. But things may chance now new laws come in you can also check on the CGC what gambiling sites and companies have licences and when they expire.
You may get same ole speel as we all get .I managed to get a full refund from 1 company but it took a while and had to sign a NDA so can't disclose anything about what site it was .If you get nowhere from sites then approach bank .I have also warned and told sites that I will proceed with chargebacks and will take legal action if no resolution. Due to breach of sensitive data as our cards are supposed to be stored securely and encrypted end to end and they are not they are given to unregulated 3rd party merchants who are unregistered with the FCA .
Hope this helps be persistent ,if no luck then chargeback
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That's really helpful, thank you!
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Does anyone has info from the merchant "Techno music event" his location is in Dubai
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makelios6
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Keep us posted! This sounds promising!
I have a few with bytenews
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Hey, I put through 50 requests yesterday and have had emails saying heres your ref for about 20 of them and the investigator will be in touch within 10 days. Does this mean they have processed the charge back? Liek what does it all mean?
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No not yet
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What happens next? I think u know who i bank with based on my screen grab yday. What happens now?
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You wait for them to look in to it if you only done them yesterday its too early
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Hi Paul, any idea who is vmgames warsaw?
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Right okay thanks👍
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Ok np I do not know who you bank with I just know the only options you can use is services not as described it takes time especially if you raised 50 for them to check it all
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Hi there sorry never had them on my statements
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Youssf
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Chase are awful, i asked a question in regards to my case, they made me wait nearly a month only to say they cant answer my question as the case is too technical, so i followed up and asked why they could reject it in 50 minutes despite that not being long enough to go through the evidence, they just said its an FOS issue now
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Can you remember what casino used the Nikotpf merchant? I've seen a few different versions of that now
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Also, if anyone has any useful information on Santeda International B.V. or Goldenbet in specific, i'd appreciate it, reach out with discord or email if you do 🙂
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Did you tell them it was gambling related? They are difficult to deal with, I remember two very small ones they rejected on gambling then later did them on fraud around £40 so imagine did it to save the complaint for a small amount.
The last ones I had with them I thought I will just do no goods received and they have processed them but will see what comes back, any purchases I make now are with VISA and Barclays because I imagine Chase to be like this on normal issues. Terrible bank.
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