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Did you have any luck with getting a response from the Uzbekistan ones?
Yeah I have a similar one with the game vouchers, all from San Marino.
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contact your credit card issuer/provider or bank. Its simple. You have never received the service or goods from them. They need to proof the delivery or service. Of course, they can‘t! So charge back
Anonymized589
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Just noticed we have the same ones from UZB. Exact same for me was talking at first, and now just completely ignored!
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Sadly it's past the chargeback time for me, bank won't even look at it.
Anonymized589
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Yeah it seems like they are the company that take the payment for the merchant. So if you can manage to make contact with them, they will send a message to the merchant directly and usually ends up in a refund - from my experience.
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this issue is very well known and illegal in in different aspects:
- mcc miscoding
- transaction laundering / money laundering
- Bypassing the country rules where the casinos have no license
- Breaching different consumer protecting acts
- Breaching the merchant rules of visa and others
however, despite the fact that certain payment processors are wirecard 2.0 - nothing really happens. If we could build a movement or kind of class action we could change it…
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How have you guys managed to find out who the bank provider / processor for the merchant is? Hope you get what I mean. My bank doesn’t seem to be able to retrieve this info, so I’m probably kind of screwed regarding that. All i can see basically is a description. Is there any other way?
I’ve tried reach out to several merchants, but they won’t reply at all, which isnt surprising tbh.
As an example, one of the descriptor names for me is: EXFRAME*MAXEXP
https://exframe.io/ it should be this company who has acted as payment processor (If this is the correct term) - they have been totally unresponsive though.
But exframe must have some kind of bank too right that might not be as shady as they are and actually will care?
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send me your e-mail i will contact you
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I was able to do it by going through my website history, most of the payments provider come just before the transaction. Was able to spot them that way.
What casino was you using? Maybe list some of your merchants here, and we can see if any of us had any luck with them.
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I believe AlPay is related to: https://altpay.uk/ may be worth sending them an email.
I have Exframe too, and same with me. Just getting ignored.
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Anonymized589
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I’ve got GT Charge too - just ignored by them too.
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Really good to see the activity here, this type of transaction laundering must be stopped.
Just a short question, dbeasley4, how did you word the contact with Decta? I will contact them , as I have them in my list too. Appreciate any guidelines.
Thanks!
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how how very hard!!
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Yep it’s great. If we can all share, hopefully we can all get at least some of our money back.
So I worded it like this:
I am requesting a refund on a transactions made through your payment method, that then went to gambling sites. Please let me know what information you need from me. This is against Mastercardd rules.
They then reply asking for the masked card details and transaction details. They had it refunded to me in the space of a weeek.
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Thanks a lot, thats great! I'll be back and write more regarding this subject.
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kirekin
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I don’t believe so. As I believe they are their own entity. I have ‘AlPay’ ‘AltPay’ and ‘AltPay.uk’ all from them.
With the London ones you could try and ask the bank if they have an address or location on file for the merchant - sometimes even a postcode can help.
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Have anyone seen this payment provider in the browser history
https://pay.dsltd.net
When looking up dsltd.net I get some different info
https://kor.bizdirlib.com/node/66745
http://hn.kicc.vn/company/1893
I have 7 transactions through them... I think it will be a tricky one to contact 🙂
Anonymized589
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Huge for me! I’ve been trying to get a response for them for a while. Don’t really admit any wrongdoing in it all.
Anonymized589
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Yep! Let me know how you get on.
I had a brief few replies to them, and they did tell me they had refunded some of the amounts a week or so back. Yet to see it so I doubt it’s true, the amount was considerable less than they was involved with too.
Crazy how it is a respected company around the world too (judging by their social pages)
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This is interesting for sure!
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