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Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 194)

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kirekinπριν από 2 έτη

A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!

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Diamond

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πριν από 1 έτος

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Brilliant. It is life changing and I'm glad to see someone having success. Take the cash out and have it somewhere safe, if its not in your bank you can't gamble online 🙂

I will have to get on the case and start drafting an email. Its so hard to put into words as it is such a difficult subject. I will inform the bank I have already spoke to the ombudsman etc and that I would like to process a complaint regarding transactions and the transactions they refused to chargeback then threatening me with fraud.

Diamond

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πριν από 1 έτος

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Great keep fighting ! I was about to give up and kept going im so glad that I did now !

nathanphillips9

Platinum

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it's such a draining process, i don't understand why their first thoughts aren't to protect their customers

nathanphillips9

Diamond

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nathanphillips9

πριν από 1 έτος

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I know its changing but they just make it at first gambling not covered which is nonsense its a fraud !

nathanphillips9

Platinum

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πριν από 1 έτος

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yeah, exactly!

nathanphillips9

Platinum

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My bank has refused the chargeback🙁

nathanphillips9

Diamond

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nathanphillips9

πριν από 1 έτος

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You need to raise a complaint next step and if they reject it keep appealing

nathanphillips9

Platinum

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I have done. Feel a bit dejected now. I thought they'd back me on it.

nathanphillips9

Diamond

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nathanphillips9

πριν από 1 έτος

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Ok I know nah its hard work I nearly gave up but anger kept me going !

nathanphillips9

Platinum

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It doesn't seem like they have my best interests at all. How are they protecting a company that's operating illegally over their own customer

Ασημένιο

Γερμανία

πριν από 1 έτος

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I did like 3-4 times After they refused the chargeback . Im getting always the Same answer its not their fault, because ist accepted via 3e Secure. Or the other answer its not in Mastercard/visa chargeback guidlines, they cant process the chargeback, even if they want

nathanphillips9

Platinum

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that's what they said to me too

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nathanphillips9

Platinum

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Attrouder

πριν από 1 έτος

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Yeah, I'm a bit stuck.

My bank is just seeing gambling transaction and saying 'nope', before even doing any investigation

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nathanphillips9

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Attrouder

πριν από 1 έτος

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I was thinking that too. I will go to the FOS, but it's such a lengthy process and because I'm an idiot, I kinda need my money back now.

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nathanphillips9

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Attrouder

πριν από 1 έτος

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Yeah true. Are you disputing with a bank? and is it credit or debit card transactions? I'm doing both. I have had more luck with my credit card company, no luck with my debit card.

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nathanphillips9

Platinum

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Attrouder

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With your credit card, I think you should be fine as they have the gambling blocks automatically built into them and the incorrect MCC has bypassed them, so they're also kind of at fault.

I've not had that merchant before.

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