Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 1.524)

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kirekinπριν από 2 έτη

A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!

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Buttyboii28

Foxtrot90

Χάλκινο

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Foxtrot90

πριν από 53 λεπτά

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Managed to get Playspectr to refund my PlayCTR transactions but they are still saying they are UK based and have nothing to do with mirai Vilnius

Snowyhill84

Platinum

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Praky

πριν από 1 ώρα

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Ήρθε η ώρα να κάνουμε κάτι για το Xpate. Δεν έχουν απαντήσει στα email μου εδώ και ένα μήνα και δεν νομίζω ότι θα απαντήσουν ποτέ.

Αν δεν κάνω λάθος, θα έπρεπε να είναι υποχρεωμένοι να απαντούν σε παράπονα εντός συγκεκριμένου χρονικού πλαισίου.

Έχει επικοινωνήσει κανείς με την Αρχή Χρηματοοικονομικής Συμπεριφοράς σχετικά με αυτό;

Θα μπορούσαμε να συγχωνεύσουμε όλα τα email μας και να τα αναφέρουμε στην FCA

Αυτόματη μετάφραση:

πριν από 49 λεπτά

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You'd need to raise a formal complaint and they have 8 weeks to respond, then it goes to the FOS and only once they've investigated can it be taken to the FCA.

Did you have complaint in the subject of the email? Personally I'd resend it and put complaint in it. Run their T&C through ChatGPT along with your complaint and let it draft something that quotes their complaint process.

If you've already done this you will need evidence that you've done it ahead of the FOS escalation.