Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 145)

they just say they are investigating but majority of time do nothing hopefully not the case for your sake.Also that excuse by the bank doesnt mean anything if you persist with the goods and service not provided route. Have you threatened to escalate to fca and made formal complaint ?

Yeah I’ve said I’ll go to the fca but they started saying that good was provided as it was for gambling, thing is I didn’t mention gambling and they claim they haven’t spoke to any merchants

If I go back and say that I didn’t get any services or goods from the merchants I only opted for goods from the casino will this be a strong case?

you can say some deposits weren't credited so not all goods and services were provided say the gambling company said with some of the deposits it wasn't processed and it would be returned to your bank but none have been. you contacted the merchant that appears and they ain't refunding you have not received no credits goods or service for majority of the transactions and the gambling account was blocked.

Hi, has anyone got any information on the following;

lingom*red London GBR

auri digital tallin EST

Air sailr Wrocław Poland

Hearing hub OTA NGA

Pp wallet Liverpool GBR

It must be a generic email as it is exactly the same one word for word I have

I have noticed helpersm have changed buissness location it was registered to vivola or something like that now it's registered APPERATOR LTD

It was showing London as it was under a company called vivola I think but now it's changed to APPERATOR LTD go to the Web page and check again

As in the helpersm pro website?

Έχω μια πολύ σημαντική ερώτηση σχετικά με την αποζημίωση σε σχέση με αυτές τις επωνυμίες εταιρειών κτλ. Έχω καταθέσει περίπου 70 χιλιάδες στο wisho, η εταιρεία που λαμβάνει τα χρήματα λέγεται alphastrike. Τώρα για αυτό που θεωρώ σημαντικό, κατέθεσα ένα ποσό και δεν έφτασε ποτέ στον λογαριασμό του καζίνο, οπότε τώρα περιμένω να μεταφερθούν τα χρήματα πίσω στον τραπεζικό μου λογαριασμό. Αλλά η συναλλαγή δεν είναι για ευχή αλλά για alphastrike

Όχι μόνο αυτό, η υποστήριξη επιβεβαίωσε ότι ήταν αυτοί στους οποίους πήγε η συναλλαγή, τι μπορώ να κάνω για να λάβω επιστροφή χρημάτων

But if I have mentioned that they have bypassed a gambling block etc. By using their mcc could I still use that as evidence?

Αυτό μπορεί να μην λειτουργεί, δεν ξέρω ποια είναι η πολιτική της τράπεζάς σας. Από εμπειρία, μπορώ να σας πω ότι οι τράπεζες απορρίπτουν αντιστροφές χρεώσεων που σχετίζονται με τον τζόγο. Ανεξάρτητα από το αν το MCC έχει αλλάξει ή όχι.

yeah helps to strengthen your case but cant be the sole reason as the comment said below its just difficult when you say its just gambling transactions

Well my initial email obviously says I am writing about illegal transactions bypassing MCC etc and claiming a refund, I have not received services from you or goods etc. Please block my bank card from any future transactions.

I have proof of sending an email to bitsent 5 weeks before transactions went through to fomiline, goriwire, bitsent etc asking them to block my card from any future transactions with all of them and their companies. This is in their t&Cs as well. Surely this is eligible for a refund.

Yes

So my claim got denied for chargeback on basis of I authorised the transactions and the bank are saying that it’s a dispute I need to take up with the casino not the merchants, as the merchants have provided services. However the merchant in question sells nft art which I have not received or brought, what should I say to my bank?

Mine said Edinburgh. I also had apperator and I wrote to their office and sent it recorded delivery

It does for me also there is 2 sites helpersm.com and Helpersm.pro