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I have sent for u address but they put my comment under review. Can you send me a message on gmail pls? Will send u the address. [email protected]
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Hey, could anyone help please..
Virgin money are asking for proof of transactions as in like receipts i told them i wasn't supplied with any and the merchants email bounces back and showed them but they said it isn't enough proof. Has anyone else had same problem and could help.. thanjs
Aellis
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Did the merchant reply to your dispute at all?
Aellis
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That's brilliant. My bank said no so going the ombudsman route 🙈
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No they went Unchallenged….they were credited back to me today
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Anyone have contact details for Swidoer, LP pay, Nexus ticaret, BRTNET?
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Happy for you bro! My bank raised disputes on my behalf last week, let’s hope I get similar results !
ΑπάντησηΑναφορά1
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Ombudsman is awful - I initially claimed from my MBNA credit card with them and went down the MCC route - gambling block etc.
but they rejected it - the ombudsman contacted me and advised that my complaint sits with more the affordability of what happened - when I broke it down MBNA processed £80,000 worth of transactions in a 2 year period.
so now on the ombudsman’s advice I’ve gone back to MBNA and asked them how they thought I could afford these transactions, literally thousands per week, when they knew in 2024 I was addicted to gambling - the ombudsman said it puts a different spin on it as opposed to incorrect MCC coding - go down the route of unaffordable irresponsible lending.
hope that helps
ΑπάντησηΑναφορά1
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It depends what you have told them - if you’ve gone down the route of item not recieved they will want proof.
i was just honest - that’s all and they helped me out massively.
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I assume this would only be a valid argument if payments were made via a credit card not debit
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Yes with Debit card - forget it but if you did it on a Credit Card you can use unaffordable lending - especially if the transactions were repeated over an over again - my breakdown is ridiculous so my complaint currently sits with MBNA
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I’ve went down the unrecognised / unauthorised transactions, let’s see what the outcome it
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They told me 5 to 10 business days I’m currently at day 8
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What did you put down
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Do you mean amount ?
πριν από 3 εβδομάδες
Ombudsman is awful - I initially claimed from my MBNA credit card with them and went down the MCC route - gambling block etc.
but they rejected it - the ombudsman contacted me and advised that my complaint sits with more the affordability of what happened - when I broke it down MBNA processed £80,000 worth of transactions in a 2 year period.
so now on the ombudsman’s advice I’ve gone back to MBNA and asked them how they thought I could afford these transactions, literally thousands per week, when they knew in 2024 I was addicted to gambling - the ombudsman said it puts a different spin on it as opposed to incorrect MCC coding - go down the route of unaffordable irresponsible lending.
hope that helps
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I went the affordability route alongside the extreme deposits and withdrawals and they gave me a loan half way through too but said not at fault and take it to the ombudsman. Half regretting being open and honest now but it is what it is unfortunately.
Its disgusting they can just fob us off!
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