πριν από 1 έτος
Δεν μπορώ να κάνω ανάληψη των χρημάτων μου, δεν έβαλα μπόνους κατάθεσης και μου ζήτησαν απόδειξη της κατάθεσης, το έστειλα αλλά δεν το επικυρώνουν
Αυτόματη μετάφραση:
Η hell spin δεν θέλει να αποδεχτεί την απόδειξη πληρωμής μου, ώστε να μπορώ να κάνω ανάληψη
Προσθήκη ανάρτησης
πριν από 1 έτος
Προσπαθώ να αποσύρω 530 ρεάλ και αυτό το καζίνο προσπαθεί να με ληστέψει
Αυτόματη μετάφραση:
πριν από 1 έτος
that sucks..... hope you resolve the issue soon and get your money
πριν από 1 έτος
Hello, have you any idea what could be wrong with your proof of payment? Is the casino communicating with you now? I saw that you already submitted a complaint, what is alright, but be aware that we give casinos 14 days to verify player's account and proceed the withdrawal before we intervene in the case. Please, what is country of your residence and from what country have you registered? According to our information, this casino doesn't accept players from Brazil, as you can see although here on casino's website. Have you read closely their T&C? This casino is having bad reputation via Casino Guru rating 😕. I would be more careful when choosing another casino next time.
πριν από 1 έτος
Hello,
you should focus on what is now wrong with the document in the first place. Contact the casino and seek the solution, this is the easiest way. Far better than waiting for the complaint to develop, to be honest.
"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding."
Let me know how it goes.
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πριν από 1 έτος
Wow, I'm seeing this type of thing more and more on this forum. Let me know if you managed to solve the problem. Fingers crossed
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