ONLINE SPORTS BETTING QUESTION

Επισκέπτης

Αργεντινή

πριν από 1 έτος

ΑρχικήΜετάφραση

Hey so I've recently been locked out of my bovada account and they want me to send in a copy of my bank statement as proof of current address. Has anyone else had this problem? I'm not a big gambler but my money in my account is froze until I do something.

Ik this might not be the most appropriate subreddit to post this question but I figured someone here would be able to help. Thanks!

Έγινε επεξεργασία από Daniel πριν από 1 έτος

Αιτία: Απαγορευμένος σύνδεσμος

Daniel

Head of Community & Social Media

πριν από 1 έτος

ΑρχικήΜετάφραση

Hi, it's perfectly normal to request a bank statement as a proof of address. Just send it to them if they require it from you in order to verify your account.

Προχωρημένος Έμπειρος

Νότια Κορέα

πριν από 1 έτος

ΑρχικήΜετάφραση

Hey, I've heard of a few similar cases with Bovada. It's not uncommon for them to request documents for verification. Could you double-check their support guidelines for sending in your bank statement? It should help get your account unlocked. Good luck!

Forum and Reviews Administrator

πριν από 1 έτος

ΑρχικήΜετάφραση

I don't think it's necessary to reply to players on a 7 month old post, because such things will probably already be solved. I would recommend to focus on something more recent if I can help. 🙂

Προχωρημένος Έμπειρος

Νότια Κορέα

πριν από 1 έτος

ΑρχικήΜετάφραση

Appreciate the advice! I find value in helping out whenever I can, regardless of post age. If it's not your cup of tea, no worries! 😊

Radka

Social Media & Community Specialist

JasmineSmith

πριν από 11 μήνες

ΑρχικήΜετάφραση

Hey there.

What I found quite interesting is the fact that you tend to use links. May I know the purpose? I'll try to make it straight now, every link leading to third-party affiliate sites is forbidden. Take it as the second yet final warning warning.

I'm quite convinced you understand that it is against our policies.

Shall we agree on that?

Radka

Προχωρημένος Έμπειρος

Νότια Κορέα

Radka

πριν από 11 μήνες

ΑρχικήΜετάφραση

You are being a bit too rude here, which is not how you should talk to forum members just because you have authority through casino guru.

I just shared my favorite games and what's the big deal in it? what is your problem?

I shared something related to sports betting only......

Forum and Reviews Administrator

πριν από 11 μήνες

ΑρχικήΜετάφραση

Radka was just trying to explain that this forum also has some rules and therefore they need to be adjusted. Since you already got one warning, another one came because links of this type are not allowed on our forum. So it's important to follow that so that everything is in order.

You don't have to take it as someone wanting to be above you because it's not, but it's everybody's responsibility to follow it, not just yours. So I will be glad if it will be so.

Προχωρημένος Έμπειρος

Νότια Κορέα

πριν από 10 μήνες

ΑρχικήΜετάφραση

I got it. There is no need to repeat yourself like a broken record. I'll make sure to follow the rules. Maybe a little less attitude would make these conversations more pleasant for both of us. Also, I hope there are some rules for staff members who are rude to forum members, they should also learn some courtesy. Thanks!

Forum and Reviews Administrator