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I won a total of $625 which I have attempted to withdraw in 3 separate transactions. This is after I had to play through almost $2000 for the bonus money I accepted. I waited 4 days after sending my requests. Soon checking today August 10th it still says pending. I said ok this is strange I am a member of several online casinos and never ever have I waited for 4 business days for such small wins. I contacted live chat today. This is what I was told after we process the withdrawal we send it to iPro which then sends it to your bank that process can take up to 10 business days. So let me get this straight I make a deposit via email money transfer I play through over $2000 and when I request a withdrawal it can take a total of about 14 business days. This is ridiculous and I don’t know if any other legal casino that takes this long. To date I still haven’t received my money. Users please be aware and advised about this casino. Signing up and verification is super fast but to get any from them will take its time. Please read up on their terms and conditions. The ways it’s worded many will get the impression they can get their money fast. This is not true. I verified i deposited using my bank account and now I must wait until whenever that money comes. Truly upsetting experience.
- Sign up was easy
- Signup deposit bonus was nice
- Very long withdrawal process
- Live chat not helpful
- Nothing can be done to speed up withdrawal process
- Continues to send offers when withdrawl still hasn’t been processed
