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Worst customer support/department I have ever stumbled upon, I have tried to exclude my account from this casino for over 3 weeks now, because I have problem with gambling and want to quit, sent mutliple emails, contacted support and nothing has worked. They say they did not get my email, that there is problem with my email (I use gmail btw), I send it again and story repeats over and over again. I showed them screenshots of the multiple emails sent to them, Yet they won't exclude me off of that. It's like talking to a wall. I hate that THIS casino preys on weak, damaged people that have problem with the gambling and they choose to do nothing and still let me make deposits even after I said I have a gambling problem and want to be excluded.
- casino support
- wont exclude me even after I told them about my gambling issue
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