πριν από 1 έτοςΠρωτότυποΜετάφραση
*NOTE: They PAID me ,at last ,EVERY CENT of my WINNINGS.Hopefully, they keep their credibility by paying all other clients aswell.As far as I am concerned, BetCoco is legit.
My experience with this casino started off pretty good.
I mainly used their sportsbook which provided a wide offer as far as in-play matches are concerned.
Of course I verified my account before depositing funds and using the site by sending my ID (back/front side) and a legal government document to validate my house address and after they both got accepted and verified I actually started using their services.
It all went smooth until I began asking for my first withdraw.
I deposited around 600e and made it to nearly 3k euros in my balance.
My first withdraw request was for about 2keuros which they took 12+ days without ever confirming the request.
I kept asking their chat about the reason behind not paying my winnings and after MANY attempts they told me that the maxwithdraw is 1000e per day.Had I not spamed them with questions regarding my withdraw , I would keep waiting on this 2k euros payout which would never arrive.
Afterwards I canceled that withdraw and requested smaller ones.One 700e withdraw and another 700e withdraw 4days after.Still no confirmation about either of these withdraw requests and I doubt I will ever get my money.
In email , they keep assuring me that all winnings will get paid eventually , but the pending withdraw requests are too many so it may take a while until I actually get my money.They also keep asking for my patience each time the time-frames that they had originally set for the payouts falls short."Please wait until Monday , because on that day the most withdraw requests are getting approved." and "Please give it another 3-4 days and you will get the withdraw confirmation." and other such bullshit.
Do not fall into the same trap that I fell in.
They don't seem to be willing to pay winnings.
I will keep you updated regarding my "lovely" experience with them , to save fellow bettors from getting scammed the way I did.
Regards
My experience with this casino started off pretty good.
I mainly used their sportsbook which provided a wide offer as far as in-play matches are concerned.
Of course I verified my account before depositing funds and using the site by sending my ID (back/front side) and a legal government document to validate my house address and after they both got accepted and verified I actually started using their services.
It all went smooth until I began asking for my first withdraw.
I deposited around 600e and made it to nearly 3k euros in my balance.
My first withdraw request was for about 2keuros which they took 12+ days without ever confirming the request.
I kept asking their chat about the reason behind not paying my winnings and after MANY attempts they told me that the maxwithdraw is 1000e per day.Had I not spamed them with questions regarding my withdraw , I would keep waiting on this 2k euros payout which would never arrive.
Afterwards I canceled that withdraw and requested smaller ones.One 700e withdraw and another 700e withdraw 4days after.Still no confirmation about either of these withdraw requests and I doubt I will ever get my money.
In email , they keep assuring me that all winnings will get paid eventually , but the pending withdraw requests are too many so it may take a while until I actually get my money.They also keep asking for my patience each time the time-frames that they had originally set for the payouts falls short."Please wait until Monday , because on that day the most withdraw requests are getting approved." and "Please give it another 3-4 days and you will get the withdraw confirmation." and other such bullshit.
Do not fall into the same trap that I fell in.
They don't seem to be willing to pay winnings.
I will keep you updated regarding my "lovely" experience with them , to save fellow bettors from getting scammed the way I did.
Regards
- Not paying winnings
4
BetCoco Casino
πριν από 11 μήνες
Thank you for sharing your experience. We sincerely apologize for the delay in your withdrawals and any inconvenience it caused. We're glad to hear that you received every cent of your winnings.
We are committed to maintaining our credibility and ensuring timely payments for all clients. Your feedback is crucial in helping us improve. We appreciate your patience and are working diligently to streamline our withdrawal process. Thank you for choosing BetCoco, and we hope to continue providing you with a positive experience.
We are committed to maintaining our credibility and ensuring timely payments for all clients. Your feedback is crucial in helping us improve. We appreciate your patience and are working diligently to streamline our withdrawal process. Thank you for choosing BetCoco, and we hope to continue providing you with a positive experience.
