LiraSpin Casino - Η ανάληψη του παίκτη καθυστέρησε.

I can't identify my mobile number because they don't send me a verification code as many times as I've requested it, they also don't have a representative to express my complaint to and a robot always answers with automated responses..I believe it's done on purpose so that I can get into the process of losing my winnings, it's a shame and it's a very nice platform with a wide variety of games but not reliable as it has proven so far..

Δεν μπορώ να ταυτοποίηση τον αριθμό κινητού μου γιατί δεν μου στέλνουν κωδικό επαλήθευσης όσες φορές το έχω αιτηθει,επίσης δεν έχει εκπρόσωπο να εκφράσω το παράπονο μου και απαντάει πάντα ένα ρομπότ με αυτοματοποιημένες απαντήσεις..πιστεύω ότι γίνεται επίτηδες ώστε να μπω στη διαδικασία να χάσω τα κέρδη,κρίμα και είναι πολύ ωραία πλατφόρμα με μεγάλη ποικιλία παιχνιδιών αλλα μη αξιόπιστη όπως έχει αποδειχθεί μέχρι στιγμής..

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Dear Champion1981,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center