DinkyDiDolla Casino - Η ανάληψη του παίκτη καθυστέρησε.

I deposited 150 aus dolars and played for 6 to 8hrs by the end i had won 30000 dollars i went to withdraw my money they processed for an hr then rejected my withdrawal and cancelled my winnings saying the game payed out to much and by gambling law they have the right to forfeit my winnings of 30000 dolars i contested this and msgd there manager on telegram tried calling line didnt work the manger got back to me sayn he needed three buisness days to take my request and dispute of my winnings being illegaly taken to the hq of there company its now been 3 days and ive semt multiple msgs thru the site and the telegram number i was given and they are completely ghosting me not a sigle reply they havnt even lookd at my msgs... at one point they say they will repay my original money i put in but nope they didnt follow thru with that either,,,

I have screenshots of my complete game win and my withdrawal procedure and rejection and complete transcripts of my conversations on the site and on telegram, im severly pissed off with this dodgy as scam site. Im happy to take sugestions as to how i can retriev my 30000 dollar winnings from these pricks

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Pissedoffdaddy,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

They forfieted my winnings of 30000 dollars ! Ive uploaded my on site msg screenshots bar a couple i ran out of room to post my telegram conversations with there manager who since 3 days ago has just ghosted me please help