I also saved the live chat that i had with the support operator.
I removed my name and the support operators name.
Chat started on 23 Jun 2023, 10:58 PM (GMT+0)
(10:58:00) *** user joined the chat ***
(10:58:00) user
You guys not cancelling this Even tough IT brakes The rules 24.06
00:47
#38889415
Dota 2
iVy vs Into the Breach
de
iVy (Map 2)
user
Or do i need to write a 3 email in different games againts incubator creators that dont follow The guidelines?
(11:01:56) *** Support operator joined the chat ***
(11:01:57) Support operator
Hello!
(11:02:36) User
LINE for map 2 created when map 1 started.
(11:02:51) User
Its againts the guidelines.
(11:06:10) User
And as map to ended in 28minutes you can brobably guess aswell IT wasent made after game one.
(11:06:56) Support operator
yes, there were violations during creation
but the line was created correctly
this is not a reason for cancellation
(11:06:56) Support operator
Yes, there were violations during creation
but the line was created correctly
this is not a reason for cancellation
(11:08:13) User
Incubator LINE cannot Be made before The Match starts as stated in your rules. If a LINE id created IT Will Be cancelled
(11:09:40) user
1.5.7. It is forbidden to create a Live line on events before their actual start. If an event is created before it starts, the line will be canceled.
(11:12:03) user
Yes i actually read The rules that you Post on your site.
(11:12:25) Support operator
I will pass your request to our administrator and we will contact you in 24 hours through your registration e-mail.
(11:12:40) user
Alright
