Αξιολογήσεις του χρήστη player007

Casino Guru

Θέλουμε να κατανοείτε τα τυχερά παιχνίδια.

πριν από 4 μήνεςΠρωτότυποΜετάφραση
I understand that casinos try and remain limited on the amount of free bonuses that are given however I was a frequent depositor some times multiple times a week. They have coupons that expire and they don’t care how much you have deposited your gonna get the same amount of treatment that others do. They closed my account so they can silence me as I have given a dozen real and honest reviews on trust pilot. Actually it was my fav casino but I’m just being honest they claim to have their games tested and what not but wagering is designed to be so high you don’t come out and top like the system doesn’t know when you are almost done wagering cuz it sure starts to gobble up your balance and start losing ALOT. Don’t get me wrong they try and do what they can but for someone to still use their site and yet get no other extra benefits isn’t fair. You can have so many losing streaks and you get the same perks as if you deposited once a week. They will have technical issues and deny them cuz they don’t wanna pay you or do the right thing not even for a loyal customer they just want you depositing
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Daily Spins on occasion
  • Losing streaks
  • No exceptional loyalty rewards
  • Permanently closed my account for leaving honest real life, experience reviews, stating that it would damage their reputation. I’m only one person. I’m just speaking the truth on how and the experience is that I personally go through and I was punished for it silenced.
  • That sounds very suspicious, doesn’t it?
  • Unfair unethical practices
  • Booster players of their VIP tear status make up rules or regulations to undermine their decisions
πριν από 4 μήνεςΠρωτότυποΜετάφραση
Bring it used to be my go to Casino when it came to like losing streaks well not only are the losing streaks common and as ever, but there’s no customer value bonus code that you should be eligible for after making deposit is blocked by them since they have the ability to basically show you out that’s what they do and if you complain, good luck they’ll make sure that you don’t reap any Sort of benefits from anything but Shadiegreedy No customer, appreciation and lack of empathy
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Losing streaks
  • Customer support could use some work
  • They will strip you of your VIP levels that you’ve earned without telling you giving any reason or they just won’t move you into the next class even though you’ve met all of the criteria
  • Will demote you VIP levels if you use too many bonuses that they offer
  • Target players purposely to create an unfair and toxic environment
πριν από 1 έτοςΠρωτότυποΜετάφραση
Some of the worst group of sister site casinos they have. The intentionally prolong your winnings and exceed the time frames given when trying to withdraw. Customer support is rude and poor. I also feel as tho they make fake reviews because I know there is no way they could have a 9.3.
  • If you don’t sign up you’ll save money
  • Customer support is poor and rude
  • Withdraw time frames are long
πριν από 1 έτοςΠρωτότυποΜετάφραση
My experience with the casino's customer support left much to be desired, and it often felt like the policies they relied on were more important than doing what's right for the customer. Their overall approach in terms of ethics and values as a company left me unsatisfied, and I didn't find them to be particularly customer-friendly.

One of the issues that stood out was their handling of errors. There were instances where they over-refunded my account but failed to rectify it until an opportunity arose to potentially withhold my winnings. After waiting for three days for a withdrawal approval, it was disheartening to see them intentionally process it out of order, approving the second request before the first. This appeared to be a retaliatory move following their initial error, which seemed unprofessional.

What added to the confusion was their denial of the withdrawal request made first, even though it had been chat-verified to have met the wagering requirement. Instead, they opted to approve the second request, which had not met the requirement. However, I was confident that both accounts had fulfilled the requirements.

In summary, it was evident that the support team's handling of the situation could have been more responsible and customer-oriented. The casino's approach to resolving issues and errors left me with concerns about their commitment to transparency and fairness. I believe they create fake profiles to give false reviews hence is why their rating is extremely high for having the worst casino experiences here and their sister sites.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Can’t think of one
  • Game payouts are poor
  • 3Day withdraw approval period
  • After 3 days then you have 48 more hours
  • 5 business day withdraw time frame
Roaring21 Casino
πριν από 1 έτος
Hi player007, I'm sorry we haven't lived up to your expectations this time around. It's hard to comment on a specific case without a username to look at what happened here and learn from our failings.

However I do see two accounts (that are linked) that seem to resemble something you say here. If I am correct, then you were advised against the way you used the Blue Reqards Card but went against that advice, not once but twice. You are not permitted to deposit funds from other players BRC accounts (an account that is not in your name) to your own account. I think this is the real reason you're unhappy?

I am sure that Casino.Guru would have measures in place to prevent fake profiles and reviews, otherwise there would be no point in these kinds of services. Our time spent here is purely spent dealing with legitimate player reviews and some that just want to vent while not providing full details about their issue and why that issue was initially caused.

I would just like to assure you that we don't have the time to create fake profiles and false reviews. What you read is genuine. Unless yours is one of the fake accounts/reviews? :O #plottwist
SGW_new_push_alt
Η Εβδομάδα Ασφαλέστερου Παιχνιδιού είναι εδώ! Παίξτε ένα γρήγορο παιχνίδι με τράπουλα και τεστάρετε το στιλ σας στα τυχερά παιχνίδια.
Ακολουθήστε μας στα κοινωνικά μέσα – Καθημερινές δημοσιεύσεις, μπόνους χωρίς κατάθεση, νέοι κουλοχέρηδες, και πολλά ακόμη
Εγγραφείτε στο ενημερωτικό δελτίο μας για μπόνους χωρίς κατάθεση, νέους κουλοχέρηδες και άλλα νέα