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Unfortunately, if I could give a zero feedback rating, I would. Extremely poor customer service ("oh well" attitude if something is wrong/incorrect). Massive problem with a bonus where everything was totally the opposite to their website bonus terms and conditions, yet these other terms and conditions were not supplied to me nor on offer email. They’ve been made up and still seem to be in outer space. Chat was hopeless, didn’t care, wouldn’t help, emailed support a gazillion times and get brushed off and with a different excuse each time. They won’t restore my original winnings of which I’ve now lodged a formal complaint.
- Game selection
- Worst customer service on both chat and email
- They don’t adhere to website bonus terms and conditions
- No management available
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